PRIVACY POLICY

At Zvezda, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT : 

We may collect the following types of information:

  • Personal Information: This includes your name, email address, contact number, shipping address, and payment information when you make a purchase or sign up for our services.
  • Account Information: If you create an account, we may collect details like your username, password, and profile preferences.
  • Transaction Information: When you make a purchase, we collect details related to the transaction, including product details, shipping, and billing information.
  • Device Information: We collect technical information about your device, such as IP address, browser type, and operating system, to enhance your experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on how you interact with our website to improve functionality and user experience.

HOW WE USE YOUR INFORMATION : 

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payments.
  • Provide customer support and communicate with you about your orders or account.
  • Improve our website’s performance and enhance your shopping experience.
  • Personalize the content and offers displayed to you.
  • Send you promotional materials, newsletters, and updates about new products or services, if you have opted in to receive them.
  • Analyze trends and monitor website usage to ensure the best service.

HOW WE SHARE YOUR INFORMATION :

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party vendors who help us provide our services, such as payment processors, shipping companies, and marketing partners.
  • Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

DATA SECURITY :

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR RIGHTS :

You have the right to:

  • Access your personal data.
  • Correct or update inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt-out of receiving marketing communications from us at any time by using the "unsubscribe" link provided in emails or by contacting us directly.

COOKIES AND TRACKING :

We use cookies to improve your browsing experience. Cookies are small files that are stored on your device when you visit our website. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of our website.

CHANGES TO THE POLICY :

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. Your continued use of our website following any changes to this policy constitutes acceptance of those changes.

CONTACT US :

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:  Info@shopzvezda.com
Phone: +91 99442 95048
Address: 1131/1, Ram Nagar South Extension, 12th Main Road, Madipakkam, Chennai, Chennai, TamilNadu, 600091